WARRANTY INFORMATION
LA Photo Party guarantees the manufacturer's warranty on all major equipment for the Infinite and Venture photo booths.
Workmanship of the shell is covered for (1) year after receiving your INFINITE or VENTURE.
User caused error defined as any use beyond normal event use including but not limited to bending parts, dropping parts, scraping parts, etc. is not covered by the warranty.
Shipping - See below.
Power Standards:
LA Photo Party photo booth products are made for USA standard electrical currents.
Using an LA Photo Party booth with non-USA currents without a stepdown transformer is a fire hazard and will void your warranty.
USA Currents = 120v @ 60hz
RMA Process:
Any specific Manufacturer RMA processes available are detailed below with the warranty conditions for that specific item
*Please note, any LA Photo Party warranties are applicable to original owners only. Reselling / Purchasing second hand of an LA Photo Party photo booth voids all relevant warranties and warranty assistance from LA Photo Party.
Cables and internal components are guaranteed for (2) months unless otherwise listed for additional coverage below:
CAMERAS:
Canon DSLR Camera: 9 Months Warranty
- LA Photo Party will help complete Canon RMA forms for any cameras under warranty. LA Photo Party may provide a replacement camera at their discretion in order to facilitate replacement.
- LA Photo Party will facilitate the RMA process with Point Grey / FLIR. If a replacement camera is not available, LA Photo Party may supply a replacement if available and at their sole discretion.
COMPUTERS & MONITORS:
Shuttle Computer: 2.5 Year Warranty - *Does not include scratches or any physical damage caused by user.
- Repair / Replacement: The client confirm the serial number, located on the back of the Shuttle Computer, with LA Photo Party. They the client will send the shuttle to Shuttle Computer Group. LA Photo Party will help with all RMA forms. Shuttle will assess and repair. Shuttle will then return ship their repair / replacement computer within 7-10 business days. International shipping may take longer. Shuttle may provide shipping in both directions at their discretion.
Mimo Monitor (front monitor): 2 Year Warranty
Rear Tablet - Dell Venue Pro or Asus Tablet: 2 Month Warranty
Lenovo Keyboard/Mouse or RII keyboard: 1 Year Warranty
FLASHES & FLASH POWER:
Neweer C250 Light: 4 month Warranty
Neweer C250 Light Battery Eliminators: 1 year limited warranty. Terms and Conditions apply
CASES:
Soft Case Set:
One year factory warranty for any defects in workmanship and materialsHard Case Set:
CASECRUZER LIFETIME GUARANTEE - Every CaseCruzer carrying case* is unconditionally guaranteed for a lifetime, against defects in materials and craftsmanship for the life of the original owner. If it cannot be repaired, it will be replaced. This guarantee is void only if the CaseCruzer product has been abused beyond normal and sensible wear and tear. Any liability, either express or implied is limited to replacement of the product. Foam interiors and rubber seals are considered perishable components and therefore are not covered under the CaseCruzer Lifetime Guarantee.
*THIS IS FOR THE CASE WARRANTY ONLY - FOAM REPLACEMENT MAY COST ADDITIONAL
SHIPPING:
For replacement of items no longer under warranty:
For items no longer covered under warranty, client is responsible for any costs of replacement and for shipping costs in both directions.