If you want to transfer your mosaic license, please send an email to firstname.lastname@example.org with your redeem code associated with the license and your reason for transfer or call us via 323-473-4883.
1. You notify us with your intent for transfer.
2. We deactivate your current license's redeem code.
3. You use the same redeem code to redeem a new license.
Note: Please keep in mind that there is a transfer limit of 3. Once that limit is reach, we'd have to reset your transfer attempts. We review each reset request on a case by case basis.