Why is my DSLR camera feed not appearing?

Modified on: Thu, 5 Apr, 2018 at 1:36 PM

There are a few possible reasons for this.

Make sure you're using a Canon: PBU only supports Canon DSLR cameras. Other cameras will not function with the software.
Be sure to REFRESH: In the Camera tab in PBU, under DSLR, click the Refresh button. If you started PBU before powering on your camera, PBU might not have noticed.
Restart your PC (and PBU): Try turning it off and on again. Sometimes that just does the trick.
Make sure the Camera is set to Manual Mode: Be sure that your Canon camera is set to Manual and not to Video or another setting. It has to be in Manual in order for PBU to interface properly.

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