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FAQs & Troubleshooting
General FAQ
11
Who can I contact for additional support?
What's the difference between Photo Party Upload (PPU) and Photo Booth Upload (PBU)?
Graphic Dimensions and Sizes
Troubleshooting Application Errors
How do I send PBU, Helper and Kiosk log files?
See all 11 articles
Hardware
9
What printers can be used with PPU?
Set Up for Computer / Touchscreen Bundle
Camera or Computer Freezing
How to keep your USB ports from going to sleep
Using the Canon M50 with Photo Booth Upload
See all 9 articles
Internet, WiFi, and Device Networking
9
How do I connect my Helper PC to the internet when there's no/poor WiFi available (e.g. outdoors or big showrooms)?
Optimizing Event Wi-Fi
Can I use my phone or mobile device as a hotspot?
What Hotspot/Wifi source does LA Photo Party use at events?
Using Photo Party Upload (PPU) without Internet
See all 9 articles
Drivers
3
Mitsubishi Printer Drivers on Windows
Install Slow Motion Camera Driver
Frozen Live View Remedy
Photo Booth Upload (PBU)
23
Is there a FREE TRIAL of PBU available?
What are the minimum specifications to run PBU?
Can I transfer my PBU license to another computer?
How do I COMPLETELY UNINSTALL Photo Booth Upload?
Green Screen - FAQ
See all 23 articles
Photo Party Upload (PPU) - General
10
Is there a FREE TRIAL of PPU available?
How much is Photo Party Upload going to cost me?
What hardware is required to run Photo Party Upload (PPU)?
Can Photo Party Upload be used with Android devices?
Privacy Policy & Content Usage
See all 10 articles
Event Manager (Photo Party Upload)
6
Will my shared images and videos include the name "Photo Party Upload?"
GIF Sharing Guide for PPU
Printing - FAQ
Facebook - FAQ
Instagram - FAQ
See all 6 articles
Helper (Photo Party Upload)
2
Why is my Event missing from the Helper events list?
Helper WiFi Issues
Kiosk (Photo Party Upload)
6
Why won't Kiosk connect and/or display the content in my Watched Folder?
Can more than one Kiosk tablet be used at the same time?
How far can the Kiosk tablet move from the Helper PC and still share/print?
Why isn't the Print option appearing on the Share Screen in Kiosk?
Facebook - Website Error when logging in to share
See all 6 articles