First of all, always make sure that your PPU Helper is running and is connected to the correct event, for which your desired share options are selected in E...

Occasionally the Photo Booth Upload software will detect an error in the current set up. There are a number off errors that can be detected and they will a...

Are you seeing the error message:  "There was no endpoint listening at:..." when trying to deactivate your Photo Booth Upload License? This i...

When processing items from PBU, you may see a lot of red, white, and/or blue LAV icons in the system tray. This is nothing to worry about and is representat...

Here are some troubleshooting suggestions for if you are seeing a lag between taking guest photos in Photo Booth Upload (PBU). 1.  Check your computer&#...

This could be happening for several reasons, but one common one is that the DB File (Database File) is corrupt and needs to be deleted to make room for a ne...

If the color of your guests' complexion seems a bit off, it is usually an issue with White Balance. The proper White Balance depends on the lighting co...

There are a few possible reasons for this.  Check your cable: Make sure your usb cable is firmly seated on both ends, and try reseating. It never hurts...

Sometimes Canon EOS tethering software can interfere with PBU's connection to the DSLR. Make sure that the Canon EOS tethering software is turned off. I...

This may be an issue with the exposure settings for the slow motion camera. Ensure that the top knob on the camera itself is all the way to the right. Then ...